Chapter I. General Provisions
1. Definitions
Whenever the following terms are used in these Terms of Service, they shall mean:
Operator – the owner and administrator of the StuDivo platform available at studivo.eu. Contact: kasiawszwajcarii@gmail.com.
Platform – the StuDivo website (studivo.eu) enabling the creation, generation and sharing of interactive educational materials.
User – a natural or legal person who has concluded an Agreement with the Operator and uses the Platform as a language teacher or tutor.
Subscription – paid access to the full functionality of the Platform, renewed automatically in monthly cycles.
AI-assisted Tool – a Platform feature supporting the User in creating educational materials. The final content and form of a material result from the User's own decisions.
Educational Content – all didactic materials available or created on the Platform, including ready-made interactive lessons and materials developed with the assistance of the AI-assisted Tool.
Agreement – a contract for the provision of electronic services concluded between the Operator and the User upon registration or sign-in via a Google account.
2. Operator Contact
The Operator of the StuDivo Platform is a business operating under the name StuDivo. For all matters related to the Platform, subscription and educational content, please contact: kasiawszwajcarii@gmail.com.
3. Scope of the Terms
These Terms of Service govern the conditions of use of the StuDivo Platform, as well as the rights and obligations of the Operator and Users. Using the Platform — including signing in via a Google account — constitutes acceptance of these Terms of Service.
Chapter II. Platform Features
4. Description of the Platform
StuDivo is an e-learning platform designed for foreign language teachers and tutors. The Platform enables the creation and sharing of interactive educational materials in the following languages: English, French, German, Spanish, Italian, Portuguese, Dutch, Polish, Russian and Japanese. StuDivo is a tool that supports teachers' work and is not intended for direct use by end students as a standalone learning application.
5. Platform Features
StuDivo offers the following features:
AI-Assisted Lesson Creator – a tool that supports the User in creating interactive language lessons. The teacher defines the parameters (topic, language level, exercise type) and the AI tool assists in drafting the content. Final review and responsibility for the material rests with the User. Generated files run in a browser without an internet connection during a lesson.
Ready-Made Interactive Lessons – a library of educational materials covering levels A1 to C1 according to the CEFR, including grammar and vocabulary exercises, reading comprehension texts, placement tests and educational games.
Materials for Different Age Groups – content tailored to adult learners and school-age children (ages 6–12), with appropriate teaching methods and presentation formats.
Live Lessons with Students – the User may use materials directly during individual or group lessons, both in person (displayed on a screen or interactive whiteboard) and online (screen sharing during a video call). The Platform serves solely as a provider of didactic tools and is not an organiser or intermediary of any lessons.
Flashcard System and Export – a built-in flashcard creation system with the option to export to CSV format for use in external vocabulary learning applications.
Referral Programme – an optional commission programme for referring the Platform to other teachers, governed by a separate Referral Programme Terms.
6. Intended Users
StuDivo is a tool intended exclusively for foreign language teachers, tutors and lecturers, language schools, and other persons engaged in foreign language teaching.
Chapter III. Registration and User Account
7. Registration and Sign-in via Google
Access to the Platform is obtained by signing in with a Google account (Google OAuth / "Sign in with Google"). Signing in is equivalent to creating an account on the Platform and accepting these Terms of Service. An account may only be created by a person who has reached the age of majority, or by a person acting on behalf of a business entity.
By signing in via Google, part of the authentication process is handled by Google LLC, which processes sign-in credentials pursuant to its own Privacy Policy (policies.google.com/privacy). The Operator does not store the User's Google account password and has no access to it.
8. Account Security
The User is responsible for maintaining the confidentiality of their Google account and access to the Platform. All actions taken via the account are attributed to the User. In the event of suspected unauthorised access, the User should immediately notify the Operator at: kasiawszwajcarii@gmail.com.
Chapter IV. Subscription and Payments
9. Access Model
Full access to the Platform's features requires an active monthly Subscription. The Operator reserves the right to offer a free trial period on terms set out in the current pricing schedule available at studivo.eu.
10. Fees and Pricing Changes
The fees are set out in the pricing schedule available at studivo.eu. The Subscription renews automatically each month. The Operator will notify Users of any pricing changes by email with at least 30 days' notice.
11. Payments via Stripe
Payments on the Platform are processed by Stripe — an international payment platform providing a high level of transaction security, certified in accordance with the PCI DSS standard. The Operator does not store payment card details — these are processed exclusively by Stripe. A VAT invoice is issued upon the User's request.
12. Cancellation and Refunds
The User may cancel the Subscription at any time from the account panel. Cancellation takes effect from the next billing cycle — access to the Platform remains active until the end of the paid period.
The Operator does not issue refunds for unused subscription periods.
The right of withdrawal from a distance contract without giving reasons — pursuant to Article 16(m) of Directive 2011/83/EU on consumer rights and Article 14(4)(b) of Directive 2019/770/EU on digital content and digital services — does not apply to digital content or digital services that have begun to be provided at the consumer's express request before the withdrawal period expires. This means:
- upon signing into the Platform, generating any material, downloading a lesson, launching the creator or using any other feature covered by the Subscription, the User confirms that the service has been commenced at their express request before the withdrawal period has expired;
- once such use has commenced, the right of withdrawal expires and no refund is due;
- by accepting these Terms at registration or first sign-in, the User consents to the immediate commencement of the service and acknowledges the loss of the right of withdrawal upon first use of the Platform.
Legal basis: Article 16(m) of Directive 2011/83/EU on consumer rights, Article 14(4)(b) of Directive 2019/770/EU on digital content and digital services. This is the standard applied by e-learning platforms and online course providers across the European Union.
Chapter V. Educational Content and Content Protection
13. Role of the Assistive Tool
The Platform provides a tool that supports the User in creating educational materials. This tool performs an assistive function — it suggests structure, examples and content, but the final shape of the material results from the teacher's own decisions. The User is obliged to review the content before using it for teaching purposes. Responsibility for the use of materials in the teaching process rests solely with the User.
14. Content Protection
Educational Content available on the Platform is intended exclusively for the subscriber's own teaching use. The following are prohibited:
- reselling, redistributing or publicly sharing materials with third parties without the Operator's written consent;
- sharing a single account with other persons;
- commercial use of materials beyond the User's own teaching activity;
- copying materials to other platforms or competing products.
15. Intellectual Property Rights
All rights to the Platform, including its source code, graphic design, structure and proprietary content, belong to the Operator. Use of the Platform does not transfer any intellectual property rights to the User.
Chapter VI. Obligations and Liability
16. User Obligations
The User agrees to use the Platform in accordance with these Terms, applicable law and the rules of social conduct. Actions that compromise the security or stability of the Platform, or use of the Platform in a manner inconsistent with its intended purpose, are prohibited.
17. Operator Liability
The Operator shall not be liable for: factual or linguistic errors in materials developed with the assistance of the assistive tool; interruptions in access to the Platform resulting from causes beyond the Operator's control; the manner in which the User employs materials in the teaching process; or actions of third-party service providers (Google, Stripe).
Chapter VII. Termination of Agreement
18. Termination by the User
The User may terminate the Agreement by cancelling the Subscription and deleting the account. Account deletion is irreversible.
19. Suspension of Account by the Operator
The Operator may suspend or delete a User's account in the event of a material breach of these Terms, actions detrimental to the Operator or other Users, provision of false information, or payment arrears.
Chapter VIII. Final Provisions
20. Amendments to the Terms
Users will be notified of any amendments to the Terms by email with at least 14 days' notice. Continued use of the Platform after the amendments take effect constitutes acceptance of the changes.
21. Governing Law and Dispute Resolution
These Terms are governed by Polish law. For disputes with Users who are not consumers, the court with jurisdiction over the Operator's registered office shall have jurisdiction.
A User who is a consumer may bring a claim before the court having jurisdiction over their place of residence or over the Operator's registered office, at their own choice. Consumers also have the right to use out-of-court dispute resolution mechanisms — in particular, the European Commission's Online Dispute Resolution (ODR) platform available at: ec.europa.eu/consumers/odr. Users residing outside the European Union may also contact the competent consumer protection authority or supervisory body in their country of residence.
22. Contact
For all matters: kasiawszwajcarii@gmail.com.