1. Scope and definitions
These terms govern the use of StuDivo at studivo.eu, operated by Alessandro Romanelli, sole proprietorship trading as AR Media Solutions, Via al Boschetto 4, 6900 Lugano, Switzerland. By using StuDivo you accept them.
StuDivo lets language teachers generate interactive lessons, run them in live rooms with students, and keep a lesson library and flashcards. "Teacher" means the person holding an account. "Student" means a person who joins a teacher's room. "Credits" are the units that pay for lesson generation and room creation.
2. Accounts
You create an account by signing in with Google. You must be at least 18 or act for a school or business. One account is for one person; sharing it is not allowed. You are responsible for what happens under your account and for keeping your Google account secure. If you suspect unauthorised access, tell us at info@armediasolutions.net.
3. Plans, credits and renewal
StuDivo offers a free trial with a fixed credit allowance and paid monthly plans. Each paid plan includes a monthly credit allowance, a maximum number of students per room and a number of rooms that can run at once. Credits pay for lesson generation and room creation. The balance is set to the plan's allowance at each renewal; unused credits do not carry over.
Current prices and allowances are shown at studivo.eu/subscription. Paid plans renew automatically each month until cancelled. We announce price changes by email at least 30 days before they take effect.
4. Payments
Payments are processed by Stripe. We never see your full card number. Invoices are available on request.
5. Cancellation and plan changes
You can cancel at any time from your profile. Cancellation takes effect at the end of the paid period; access continues until then and no further charge is made. You can undo a cancellation before the period ends.
Plan changes apply immediately. The difference for the remaining period is charged or credited on a pro-rata basis, and your credit balance is adjusted to the new plan. Unused credits are not refunded.
6. Right of withdrawal for consumers in the EU
If you are a consumer in the EU or EEA you have a statutory 14-day right of withdrawal from a distance contract. StuDivo is a digital service that starts as soon as you use it. By generating a lesson, creating a room or otherwise using paid features within those 14 days, you expressly request that the service begins immediately and acknowledge that you thereby lose the right of withdrawal (Art. 16(m) of Directive 2011/83/EU).
Before you have used any paid feature you may withdraw by email within 14 days and receive a full refund. Swiss law provides no statutory right of withdrawal for online purchases; we nevertheless apply the same 14-day rule to Swiss customers.
7. Generated lessons and your content
Lessons are drafted by software from the parameters you set. They may contain factual or linguistic errors. You review every lesson before using it with students, and you alone are responsible for its use in teaching.
You own the inputs you provide and may use the lessons generated for you without restriction in your own teaching. You grant us the licence needed to store, display and deliver them through StuDivo. Ready-made lessons in the library remain ours and are licensed to you for your own teaching only; reselling, redistributing or publishing them is not allowed.
8. Live rooms and students
You decide who joins your rooms. You are responsible for having the right to involve your students, including any information or consent that their age or your institution requires, and for their conduct in the room. Students join with a display name only and should use a nickname.
Audio and video in rooms are transmitted in real time and are not recorded by StuDivo. Rooms have a time limit shown when you create them and can be extended while they run.
9. Acceptable use
You will not use StuDivo to generate or distribute unlawful, discriminatory or abusive material, to process personal data of students beyond what a lesson requires, to circumvent credit limits, to probe or overload the service, or to build a competing product from its content.
10. Availability and changes
We aim for continuous availability but do not guarantee it. We may change or withdraw features with reasonable notice. Announcements go to the email address of your Google account.
11. Termination
You may end the contract at any time by cancelling your plan and asking us to delete your account. We may suspend or terminate an account for a serious breach of these terms, for non-payment, or where the law requires it. Except in urgent cases we give notice first. Deletion of an account is irreversible.
12. Liability and governing law
The liability and governing-law clauses of the AR Media Solutions Terms of Service apply: Swiss law, with Lugano as the place of jurisdiction, and liability excluded to the extent the law allows. If you are a consumer, nothing in these terms deprives you of the mandatory protections of the law of the country where you live, and you may bring proceedings there. EU consumers may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.
13. Contact
For all matters relating to StuDivo: info@armediasolutions.net.